======Trend Micro Officescan - Notes====== =====Removal without uninstall password===== ====Client==== [[https://shellexecute.wordpress.com/2007/11/23/how-i-uninstalled-trend-officescan-without-knowing-uninstall-password/|A Glitch in Code Takes Nine Department - How I uninstalled Trend OfficeScan without knowing uninstall password]], in short: - Open ofcscan.ini from the install directory. - Replace the value for Uninstall_Password/Unload_Password with **!CRYPT!111e8dc4081b13434b45189a720b77b6818** - Save the INI file. - The Uninstall/Unload password is now "abcdefgh". //Succesfully tested on an OfficeScan Client 10.6 installation.// ====Server==== [[http://dailata.blogspot.nl/2010/09/how-to-reset-officescan-100-server.html|Tips and Tricks! by Mahesha D - How to reset OfficeScan 10.0 Server console password?]] \\ - Backup C:\Program Files\Trend Micro\Officescan\PCCSRV\Private\AuthorStore\TrendAuthDef.xml - Open C:\Program Files\Trend Micro\Officescan\PCCSRV\Private\AuthorStore\TrendAuthDef.xml file in notepad. - Replace the Pwd value for Root at the bottom of the file with:Pwd=”!CRYPT!523F7DC2E525044E2800FCDEA7E5D78B70C0A4165387060525E3EE66D5D2D2F460EA361E712B5F871FD473C7A6C" // Note: Replace only the portion for the root account. If there are other accounts shown do not edit those. // - Save the XML file. - Restart the OfficeScan Master Service. - Now you can run the uninstaller from control panel and when the uninstall password is asked, enter **trendmicro**. //Succesfully tested on an OfficeScan Server 10.6 installation.// Tried [[http://www.djordjepejic.com/kb68/index.php/article/remove-or-reset-trend-micro-officescanclientserver-secu/| Knowledge Base - Remove or Reset Trend Micro OfficeScan,client/server or security server Uninstall Password to Default]], but this did not work for OfficeScan Server 10.6.