Here's a useful script to quickly display the configuration of a remote system for troubleshooting or inventory purposes.
This handy script will attempt to gather various Windows NT/2000/XP/2003 operating-system attributes and display them in a coherent way to assist in troubleshooting. I highly suggest modifying the customization variables located within the script. To edit this text file, just open it with Notepad (leave Word Wrap turned off). Even if you have no experience with VBScript, you should find the changes quite easy to make. Please read the comments for different sections to make the tool viable for your organization.
This tool was intended to use only standard API calls and nothing from third-party COM objects. This keeps the tool lightweight and portable as only a text file. I suggest putting the tool into a local directory by itself so that the HTML pages it creates don't get out of hand. If a machine does not have WMI 1.5, then a lot of info might be missing. You will get similar results if you don't have administrator rights on the remote box. This script will not work on any Windows 9x operating systems. The Code
You can save this script as DesktopChecker.vbs
'************************************************************** '* * '* Desktop Checker - This script will ATTEMPT to gather * '* various OS attributes and diplay them in a coherent * '* way to assist in troubleshooting. I highly suggest * '* modifying the customization variables located 2 sections * '* below. Please read the comments for different sections * '* to make the tool viable for your organization. This * '* tool was intended to use only standard API calls and * '* nothing from 3rd party COM objects. This keeps the * '* tool lightwieght and portable as only a text file. * '* I suggest putting the tool into a directory by itself * '* so that the HTML pages it creates don't get out of hand. * '* If a machine does not have WMI 1.5 then lots of info may * '* be missing. * '* * '* Dennis Abbott * '* speckled_trout@hotmail.com * '* * '************************************************************** On Error Resume Next Dim WshShell,WshFso,WshNet,WshSysEnv,IE,wmi,ADSIobj,OutPutFile,DumpFile Dim PathToScript,ComSpec,Cnt,CompName,Company,Title,LogoLink,SelectServices, _ Domain,Progress,Instance,CurLine Set WshShell = CreateObject("Wscript.Shell") Set WshFso = CreateObject("Scripting.FileSystemObject") Set WshNet = CreateObject("Wscript.Network") Set WshSysEnv = WshShell.Environment("SYSTEM") PathToScript = Left(WScript.ScriptFullName,(Len(WScript.ScriptFullName) - _ (Len(WScript.ScriptName) + 1))) ComSpec = WshSysEnv("COMSPEC") Cnt = 0 ' grab contents of clipboard ' This allows you to work a LIST of boxes by cut-n-paste Set IE = CreateObject("InternetExplorer.Application") IE.Navigate("about:<script language=" & Chr(34) & "vbscr" & "ipt" & Chr(34) & ">function go( ):document.all.it2.select" & "( ):document.execCommand " & Chr(34) & "Paste" & Chr(34) & ":en" & "d function</script><body onload=go( )> <input type=t" & "ext value=" & Chr(34) & "start" & Chr(34) & " id=it2></body>") While IE.ReadyState <> 4:Wend CompName = IE.document.all.it2.value IE.quit( ) Set IE = Nothing ' SET CUSTOMIZATION VARIABLES Company = "myITforum" Title = Company & " - Helpdesk Diagnostic Tool" LogoLink = "http://www.myitforum.com/img/logo_final.gif" ' The next line alows you to query a variety of NT services of your choosing ' Make sure you enter the service NAME not the DISPLAY NAME, they can be different names SelectServices = Array("WinMgmt","Norton Antivirus Server","DefWatch","clisvc","Dhcp") Domain = "amd" 'Your NT domain Progress = True 'causes pop-up boxes when set to True it is silent when set to False CompName = InputBox("Enter the name of the remote computer",Title,CompName) If CompName = "" Then MsgBox "No machine name was entered.....goodbye" : _ Wscript.Quit(0) Set wmi = GetObject("winmgmts:{impersonationLevel=impersonate}!//" & _ CompName) Set ADSIobj = GetObject("WinNT://" & CompName & ",Computer") Call PrepHTML(CompName) 'create an HTML file If Progress Then WshShell.Popup "Getting OS information",2,Title, vbokonly + _ vbsystemmodal End If Call GetOS(CompName) If Progress Then WshShell.Popup "Getting NT administrators",2,Title, vbokonly + _ vbsystemmodal End If Call GetAdmins(CompName) If Progress Then WshShell.Popup "Checking Vital Services",2,Title, vbokonly + _ vbsystemmodal End If Call Services(CompName,SelectServices) If Progress Then WshShell.Popup "Checking Admin shares",2,Title, vbokonly + vbsystemmodal End If Call AdminShares(CompName) If Progress Then WshShell.Popup "Getting date/time stamp",2,Title, vbokonly + _ vbsystemmodal End If Call GetTime(CompName) If Progress Then WshShell.Popup "Getting NetBIOS information",2,Title, vbokonly + _ vbsystemmodal End If Call GetNBTstat(CompName) If Progress Then WshShell.Popup "Pinging computer",2,Title, vbokonly + vbsystemmodal End If Call Ping(CompName) If Progress Then WshShell.Popup "Getting Registry Quota",2,Title, vbokonly + _ vbsystemmodal End If Call GetRegQuota(CompName) If Progress Then WshShell.Popup "Getting Hardware information",2,Title, vbokonly + _ vbsystemmodal End If Call GetHW(CompName) If Progress Then WshShell.Popup "Getting Network Card information",2,Title, vbokonly + _ vbsystemmodal End If Call GetNIC(CompName) If Progress Then WshShell.Popup "Getting Software information",2,Title, vbokonly + _ vbsystemmodal End If Call GetSW(CompName) If Progress Then WshShell.Popup "Getting Critical NT Events",2,Title, vbokonly + _ vbsystemmodal End If Call GetEvents(CompName) Call ExitScript Function PrepHTML(CompName) Set OutPutFile = WshFso.CreateTextFile(PathToScript & "\" & CompName _ & ".html") OutPutFile.WriteLine "<body>" OutPutFile.WriteLine "<h1><center>" & Title & "</center></h1>" OutPutFile.WriteLine "<p><IMG SRC=" & Chr(34) & LogoLink & Chr(34) _ & "</img></p>" OutPutFile.WriteLine "</p><p>" & "Account running this script is " _ & WshNet.UserDomain & "\" & WshNet.UserName & " @ " _ & Now & " from workstation " & WshNet.ComputerName & "</p>" OutPutFile.WriteLine "<p>Information on remote machine <b>\\" _ & UCase(CompName) & "</b></p>" OutPutFile.WriteLine "<p><font color=red>To see information as it " _ loads hit the REFRESH button on your web browser.</font></p>" OutPutFile.WriteLine "<hr>" WshShell.Run PathToScript & "\" & CompName & ".html" End Function Function GetOS(CompName) OutPutFile.WriteLine "<h3>1 - Operating System</h3>" OutPutFile.WriteLine "Operating System Version = " _ & ADSIobj.OperatingSystem & " " & ADSIobj.OperatingSystemVersion & "<br>" For Each Instance in wmi.ExecQuery("Select * From Win32_OperatingSystem") OutPutFile.WriteLine "Operating System Caption = " _ & Instance.Caption & "<br>" OutPutFile.WriteLine "Operating System Service Pack = " _ & Instance.CSDVersion & "<br>" OutPutFile.WriteLine "Operating System LastBootUpTime = " _ & StrDateTime(Instance.LastBootUpTime) & "<br>" OutPutFile.WriteLine "Operating System Directory = " _ & Instance.WindowsDirectory & "<br>" Next OutPutFile.WriteLine "<hr>" End Function Function GetAdmins(CompName) Dim Admins,Admin Dim AdsInfo Set Admins = GetObject("WinNT://" & CompName & "/Administrators") OutPutFile.WriteLine "<h3>2 - Members of the local " _ & "administrators group</h3>" OutPutFile.WriteLine "<table border=1><tr><td><b>Name</ b></td><td><b>Type</b></td><td><b> Description</b></td></tr>" For Each Admin in Admins.Members Set AdsInfo = GetObject(Admin.adspath) OutPutFile.WriteLine "<tr><td>" & AdsInfo.Name & "</td><td>" _ & AdsInfo.Class & "</td><td>" & AdsInfo.Description & "</td></tr>" Next OutPutFile.WriteLine "</table>" OutPutFile.WriteLine "<hr>" End Function Function Services(CompName,SelectServices) Dim Service,srvc,State,Strg OutPutFile.WriteLine "<h3>3 - Status of vital services</h3>" OutPutFile.WriteLine "<table border=1><tr><td><b>Service Name</b></td><td><b>Display Name</b></td><td> <b>Status</b></td></tr>" For Each Service in SelectServices Strg = "<tr><td>" & Service & "</td><td></ td><td><b><font color=FF0000>NOT PRESENT</font></b></ td></tr>" ADSIobj.Filter = Array("Service") For Each srvc in ADSIobj Select Case srvc.Status Case 1 State = "<font color=FF0000>STOPPED</font>" Case 2 State = "<font color=FF0000>START_PENDING</font>" Case 3 State = "<font color=FF0000>STOP_PENDING</font>" Case 4 State = "RUNNING" Case 5 State = "<font color=FF0000>CONTINUE_PENDING</font>" Case 6 State = "<font color=FF0000>PAUSE_PENDING</font>" Case 7 State = "<font color=FF0000>PAUSED</font>" Case Else State = "<font color=FF0000>ERROR</font>" End Select If LCase(srvc.Name) = LCase(Service) Then Strg = _ "<tr><td>" & srvc.Name & "</td><td>" & srvc.DisplayName _ & "</td><td>" & State & "</tr></td>" Next OutPutFile.WriteLine Strg Next OutPutFile.WriteLine "</table>" OutPutFile.WriteLine "<hr>" End Function Function AdminShares(CompName) Dim Shares OutPutFile.WriteLine "<h3>4 - Status of administrative shares</h3>" Shares = True If WshFso.FolderExists("\\" & CompName & "\c$") = True Then OutPutFile.WriteLine "C$ share exists<br>" Else Shares = False OutPutFile.WriteLine "<font color=red>C$ share is not " _ & "accessible</font><br>" End If If WshFso.FolderExists("\\" & CompName & "\admin$") = True Then OutPutFile.WriteLine "admin$ share exists<br>" Else Shares = False OutPutFile.WriteLine "<font color=red>admin$ share is not " _ & "accessible</font><br>" End If If Shares = False Then OutPutFile.WriteLine "<br>" OutPutFile.WriteLine "<font color=red>Shares made not be " _ & "accessible due to the folowing reasons:</font><br>" OutPutFile.WriteLine "<font color=red>a - You do not have " _ & "admin rights on this box</font><br>" OutPutFile.WriteLine "<font color=red>b - box is offline</font><br>" OutPutFile.WriteLine "<font color=red>c - Server service is not " _ & "running</font><br>" OutPutFile.WriteLine "<font color=red>d - Shares have been " _ & "disabled</font><br>" OutPutFile.WriteLine "<font color=red>e - remote machine's " _ & "operating system is not NT-based</font><br>" End If OutPutFile.WriteLine "<hr>" End Function Function GetTime(CompName) OutPutFile.WriteLine "<h3>5 - Current date and time</h3>" OutPutFile.WriteLine "Current date and time of a domain controller<br>" WshShell.Run ComSpec & " /c net time /DOMAIN:" & Domain & " >" _ & PathToScript & "\time.txt",6,True Set DumpFile = WshFso.OpenTextFile(PathToScript & "\time.txt", 1, True) Do While DumpFile.AtEndOfStream <> True CurLine = DumpFile.ReadLine If InStr(CurLine,"Current") <> 0 Then OutPutFile.WriteLine CurLine & "<br>" End If Loop DumpFile.Close OutPutFile.WriteLine "Current date and time of computer you are " _ & "troubleshooting<br>" WshShell.Run ComSpec & " /c net time \\" & CompName " _ & " >" & PathToScript & "\time.txt",6,True Set DumpFile = WshFso.OpenTextFile(PathToScript & "\time.txt", 1, True) Do While DumpFile.AtEndOfStream <> True CurLine = DumpFile.ReadLine If InStr(CurLine,"Current") <> 0 Then OutPutFile.WriteLine CurLine & "<br>" End If Loop DumpFile.Close OutPutFile.WriteLine "<hr>" End Function Function Ping(CompName) OutPutFile.WriteLine "<h3>7 - Ping test (DNS name resolution)</h3>" OutPutFile.WriteLine "<h4>If you get no reply on the ping yet other data is retrieved on this page then there is most likely a problem with a static DNS entry. This needs to be fixed before anything else. You MUST VERIFY the machine is running DHCP before you modify the static DNS entry!!!!</h4>" WshShell.Run ComSpec & " /c ping " & CompName & " >" & PathToScript & _ "\ping.txt",6,True Set DumpFile = WshFso.OpenTextFile(PathToScript & "\ping.txt", 1, True) Do While DumpFile.AtEndOfStream <> True OutPutFile.WriteLine DumpFile.ReadLine & "<br>" Loop Set DumpFile = Nothing OutPutFile.WriteLine "<hr>" End Function Function GetNBTstat(CompName) Dim User User = "Nobody Logged On" WshShell.Run ComSpec & " /c nbtstat -a " & CompName & " >" & PathToScript & "\nbt.txt",6,True Set DumpFile = WshFso.OpenTextFile(PathToScript & "\nbt.txt", 1, True) Do While DumpFile.AtEndOfStream <> True CurLine = DumpFile.ReadLine If InStr(CurLine,"---") <> 0 Then CurLine = DumpFile.ReadLine CompName = Trim(Left(CurLine,InStr(CurLine,"<")-1)) End If If InStr(CurLine,"<03>") <> 0 Then If Trim(Left(CurLine,InStr(CurLine,"<03>")-1)) <> _ UCase(CompName) and _ Trim(Left(CurLine,InStr(CurLine,"<03>")-1)) <> _ UCase(CompName) & "$" Then User = Trim(Left(CurLine,InStr(CurLine,"<03>")-1)) End If End If If InStr(CurLine,"<1E>") <> 0 Then If Trim(Left(CurLine,InStr(CurLine,"<1E>")-1)) <> UCase(CompName) and Trim(Left(CurLine,InStr(CurLine,"<1E>")-1)) <> UCase(CompName) & "$" Then Domain = Trim(Left(CurLine,InStr(CurLine,"<1E>")-1)) End If End If Loop OutPutFile.WriteLine "<h3>6 - NetBIOS Info</h3>" OutPutFile.WriteLine "Current User Logged on = " & User & " (this value may not be accurate, it depends on the box's messenger service)<br>" OutPutFile.WriteLine "Domain machine is joined to = " & Domain & "<br>" DumpFile.Close OutPutFile.WriteLine "<hr>" End Function Function GetNIC(CompName) OutPutFile.WriteLine "<h3>9 - Network Card Configuration</h3>" For Each Instance in wmi.ExecQuery("Select * From Win32_" & _ "NetworkAdapterConfiguration Where IPenabled = 'True'") OutPutFile.WriteLine "<table border=1><tr><td><b>" & _ "Attribute</b></td><td><b>Value</b></td></tr>" OutPutFile.WriteLine "<tr><td>Name of card</td><td>" _ & Instance.Caption & "</td></tr>" OutPutFile.WriteLine "<tr><td>DHCP Enabled</td><td>" _ & Instance.DhcpEnabled & "</td></tr>" OutPutFile.WriteLine "<tr><td>IP address</td><td>" _ & Instance.IPAddress(0) & "</td></tr>" OutPutFile.WriteLine "<tr><td>Subnet Mask</td><td>" _ & Instance.IPSubnet(0) & "</td></tr>" OutPutFile.WriteLine "<tr><td>MAC Address</td><td>" _ & Instance.MACAddress & "</td></tr>" OutPutFile.WriteLine "<tr><td>DNS HostName</td><td>" _ & Instance.DNSHostname & "</td></tr>" OutPutFile.WriteLine "<tr><td>DNS Servers(in order)</td><td>" _ & Instance.DNSServerSearchOrder(0) & " : " _ & Instance.DNSServerSearchOrder(1) & "</td></tr>" OutPutFile.WriteLine "<tr><td>Primary WINS</td><td>" _ & Instance.WINSPrimaryServer & "</td></tr>" OutPutFile.WriteLine "<tr><td>Secondary WINS</td><td>" _ & Instance.WINSSecondaryServer & "</td></tr>" OutPutFile.WriteLine "</table>" Next OutPutFile.WriteLine "<hr>" End Function Function GetRegQuota(CompName) OutPutFile.WriteLine "<h3>8 - Registry size information</h3>" For each Instance in wmi.InstancesOf("Win32_Registry") OutPutFile.WriteLine "Current Registry size is " _ & Instance.CurrentSize & " MB's.<br>" OutPutFile.WriteLine "Maximum Registry size is " _ & Instance.MaximumSize & " MB's.<br>" If Instance.MaximumSize - Instance.CurrentSize < 8 Then OutPutFile.WriteLine "<font color=red><b>The Registry quota on " _ & CompName & " may need to be increased!!!</font></b><br>" End If Next OutPutFile.WriteLine "<hr>" End Function Function GetHW(CompName) Dim stuff OutPutFile.WriteLine "<h3>10 - Hardware Information</h3>" For Each Instance in wmi.ExecQuery("Select * From Win32_" & _ "LogicalDisk Where DeviceID = 'C:'") OutPutFile.WriteLine "Total Drive space available on C: is " & Left(Instance. FreeSpace/1000000,InStr(Instance.FreeSpace/1000000, ".")-1) & " Megabytes.<br>" stuff = ((Instance.Size - Instance.FreeSpace)/Instance.Size)*100 OutPutFile.WriteLine "The C: drive is " _ & Left(stuff,InStr(stuff, ".")-1) & "% full.<br>" Next For Each Instance in wmi.ExecQuery("Select * From Win32_ComputerSystem") OutPutFile.WriteLine "Computer Manufacturer = " _ & Instance.Manufacturer & "<br>" OutPutFile.WriteLine "Computer Model = " & Instance.Model & "<br>" OutPutFile.WriteLine "Total Physical Memory = " & Left (Instance.TotalPhysicalMemory/1000000,InStr(Instance.TotalPhysicalMemory/1000000,".")-1) & " MB's" & "<br>" Next For Each Instance in wmi.ExecQuery("Select * From Win32_" & _ "SystemEnclosure") OutPutFile.WriteLine "Asset Tag = " & Instance.SMBIOSassettag " _ & "<br>" OutPutFile.WriteLine "Serial Number = " & Instance.serialnumber " _ & "<br>" Next For Each Instance in wmi.ExecQuery("Select * From Win32_Processor") OutPutFile.WriteLine "Processor Name = " & Instance.Name & "<br>" OutPutFile.WriteLine "Processor Clock Speed = " _ & Instance.CurrentClockSpeed & " MHz<br>" OutPutFile.WriteLine "Processor Voltage = " _ & Instance.CurrentVoltage & " Volts<br>" OutPutFile.WriteLine "Current Processor Load = " _ & Instance.LoadPercentage & "%<br>" Next OutPutFile.WriteLine "<hr>" End Function Function GetSW(CompName) Dim oReg Dim NavParent,PatternDate,NavDir,NavVer,IEVersion,program,installed, Version,ProgramName OutPutFile.WriteLine "<h3>11 - Software Information</h3>" Set oReg=GetObject("winmgmts:{impersonationLevel=impersonate}!//" _ & CompName & "/root/default:StdRegProv") oReg.getstringvalue 2147483650,"SOFTWARE\INTEL\LANDesk\VirusProtect6\CurrentVersion\", "Parent",NavParent oReg.getstringvalue 2147483650,"SOFTWARE\Symantec\SharedDefs\", _ & "NAVCORP_70",PatternDate oReg.getstringvalue 2147483650,"SOFTWARE\Symantec\InstalledApps\" & _ ","NAV",NavDir If UCase(Left(NavDir,1)) = "C" Then NavVer = WshFso.GetFileVersion("\\" & CompName & "\c$\" _ & Right(NavDir,Len(NavDir)-3) & "\vpc32.exe") OutPutFile.WriteLine "Norton Antivirus Version = " & NavVer _ & "<br>" End If PatternDate = Right(PatternDate,12) OutPutFile.WriteLine "Norton Antivirus Parent Server = " & NavParent _ & "<br>" OutPutFile.WriteLine "Norton Antivirus Definition Date = " _ & Mid(PatternDate,5,2) & "/" & Mid(PatternDate,7,2) & "/" & Mid(PatternDate,1,4) & " Revision " & Right(PatternDate,3) & "<br>" oReg.getstringvalue 2147483650,"SOFTWARE\Microsoft\Internet Explorer\" & _ ","Version",IEVersion OutPutFile.WriteLine "<p>Internet Explorer Version = " & IEVersion OutPutFile.WriteLine "<p>Installed Programs(from Add/Remove Programs applet)</ p>" OutPutFile.WriteLine "<table border=1><tr><td><b>Program Name</b></td><td><b>Version(if available)</b></td></ tr>" oReg.EnumKey 2147483650, "SOFTWARE\Microsoft\Windows\CurrentVersion\" & _ "Uninstall", installed For each program in installed oReg.getstringvalue 2147483650,"SOFTWARE\Microsoft\Windows\" & _ "CurrentVersion\Uninstall\" & program & "\","DisplayName",ProgramName oReg.getstringvalue 2147483650,"SOFTWARE\Microsoft\Windows\" & _ "CurrentVersion\Uninstall\" & program & "\","DisplayVersion",Version If ProgramName <> "" Then OutPutFile.WriteLine "<tr><td>" & ProgramName & "</ td><td>" & Version & "</td></tr>" End If Next OutPutFile.WriteLine "</table>" OutPutFile.WriteLine "<hr>" End Function Function GetEvents(CompName) OutPutFile.WriteLine "<h3>12 - First 25 Errors from the system event log</h3>" OutPutFile.WriteLine "<table border=1><tr><td><b>DateTimeStamp </b></td><td><b>EventSource</b></td><td><b> Message</b></td></tr>" For Each Instance in wmi.ExecQuery("Select * From Win32_NTLogEvent Where Type = 'Error' and LogFile = 'System'") Cnt = Cnt + 1 If Cnt = 25 Then Exit For OutPutFile.WriteLine "<tr><td>" & Mid(Instance.TimeGenerated,5,2) " _ & "-" & Mid(Instance.TimeGenerated,7,2) & "-" _ & Left(Instance.TimeGenerated,4) & "</td><td>" _ & Instance.SourceName & "</td><td>" & Instance.Message & "</td></tr>" Next OutPutFile.WriteLine "</table>" End Function Function StrDateTime(d) Dim strVal,strDate,strTime strVal = CStr(d) strDate = DateSerial(Left(strVal, 4), _ Mid(strVal, 5, 2), _ Mid(strVal, 7, 2)) strTime = TimeSerial(Mid(strVal, 9, 2), _ Mid(strVal, 11, 2), _ Mid(strVal, 13, 2)) StrDateTime = strDate + strTime End Function Function ExitScript OutPutFile.WriteLine "</body>" OutPutFile.Close WshShell.Run PathToScript & "\" & CompName & ".html" If Progress Then MsgBox "The " & Title & " script is done.",vbokonly + _ vbsystemmodal,Title End If Set WshShell = Nothing Set WshFso = Nothing Set WshNet = Nothing Set OutPutFile = Nothing Wscript.Quit(0) End Function
Running the Hack
To run this hack, simply double-click on the DesktopChecker.vbs file in Windows Explorer (or on a shortcut to the file on your desktop). Then, type the name of the remote computer you want to query using either its NetBIOS name, DNS name, or IP address. At this point, Internet Explorer will open and display a page titled “myITforum Helpdesk Diagnostic Tool,” followed by a series of dialog boxes that show the progress of the script (you don't need to click OK to close these dialog boxes, because they close automatically). Once the final dialog box appears—“The myITforum Helpdesk Diagnostic Tool script is done”—click OK and refresh the web page to view the information.
Here's some sample output generated when the script was run on a workstation using Domain Admin credentials. The target machine is a Windows Server 2003 machine named SRV230. The output of the script is in the form of an HTML page named srv230.htm, which is created in the same directory where the script itself resides, but the output has been reformatted here as text to make it easier to include:
myITforum - Helpdesk Diagnostic Tool
Account running this script is MTIT2\administrator @ 12/3/2003 11:40:37 AM from
workstation
SRV235
Information on remote machine \\SRV230
To see information as it loads hit the REFRESH button on your web browser.
1 - Operating System
Operating System Version = Windows NT 5.2
Operating System Caption = Microsoft(R) Windows(R) Server 2003, Enterprise Edition
Operating System Service Pack =
Operating System LastBootUpTime = 12/3/2003 11:26:42 AM
Operating System Directory = C:\WINDOWS
2 - Members of the local administrators group
Name Type Description
Administrator User Built-in account for administering the computer/domain
Enterprise Admins Group Designated administrators of the enterprise
Domain Admins Group Designated administrators of the domain
3 - Status of vital services
Service Name Display Name Status
winmgmt Windows Management Instrumentation RUNNING
Norton Antivirus Server NOT PRESENT
DefWatch NOT PRESENT
clisvc NOT PRESENT
Dhcp DHCP Client RUNNING
4 - Status of administrative shares
C$ share exists
admin$ share exists
5 - Current date and time
Current date and time of a domain controller
Current date and time of computer you are troubleshooting
6 - NetBIOS Info
Current User Logged on = Nobody Logged On (this value may not be accurate, it depends on
the box's messenger service)
Domain machine is joined to = amd
7 - Ping test (DNS name resolution)
If you get no reply on the ping yet other data is retrieved on this page then there is
most likely a problem with a static DNS entry. This needs to be fixed before anything
else.
You MUST VERIFY the machine is running DHCP before you modify the static DNS entry!!!!
8 - Registry size information
Current Registry size is 1 MB's.
Maximum Registry size is 88 MB's.
10 - Hardware Information
Total Drive space available on C: is 1776 Megabytes.
The C: drive is 58% full.
Computer Manufacturer = System Manufacturer
Computer Model = System Name
Total Physical Memory = 536 MB's
Asset Tag = Asset-1234567890
Serial Number = Chassis Serial Number
Processor Name = Intel(R) Pentium(R) III processor
Processor Clock Speed = 501 MHz
Processor Voltage = 29 Volts
Current Processor Load = 2%
9 - Network Card Configuration
Attribute Value
Name of card [00000001] 3Com EtherLink XL 10/100 PCI For Complete PC Management
NIC (3C905C-TX)
DHCP Enabled False
IP address 172.16.11.230
Subnet Mask 255.255.255.0
MAC Address 00:01:02:FC:92:FC
DNS HostName srv230
DNS Servers(in order) 172.16.11.230 :
Primary WINS
Secondary WINS
11 - Software Information
Norton Antivirus Parent Server =
Norton Antivirus Definition Date = Revision
Internet Explorer Version = 6.0.3790.0
Installed Programs(from Add/Remove Programs applet)
Program Name Version(if available)
FullShot V6
Windows Media Player Hotfix [See wm819639 for more information]
Remote Administration Tools 5.2.3790.0
—————————————————————————-
12 - First 25 Errors from the system event log
DateTimeStamp EventSource Message
11-21-2003 W32Time The time provider NtpClient is configured to acquire time
from one or more time sources, however none of the sources are currently accessible. No
attempt to contact a source will be made for 15 minutes. NtpClient has no source of
accurate time.
11-13-2003 DCOM The server {A9E69610-B80D-11D0-B9B9-00A0C922E750} did not
register with DCOM within the required timeout.
etc…
Bron:Display the configuration of a remote system for troubleshooting